Not just was it less than impressive, but the staff seemed confused how the ordering should work and I was told by them that other Sky Club members were upset they could not get this meal if they wanted it (they were not missing out on that much really).
Well now a Delta representative has confirmed an end to this Sky Club experiment. Spokesman Anthony Black tells us that this meal is being replaced:
“The new buffets in ATL E&F and JFK T-4 are up-and running. The change was in response what we were hearing from our guests that more food choices and better food quality were important features in the clubs. We have responded in these two key international gateways. New hot food items and additional cold choices have created a truly enhanced experience and customer response has been overwhelming positive. All customers can enjoy these products.” – Anthony Black, Delta Air Lines
This is more in a long line of GREAT and #KeepClimbing news from Delta when it comes to Sky Clubs. They are truly “firing on all cylinders” if you will, with improvement after improvement. I was recently at the LAX remodeled club and will have a review of that up soon but it is MUCH better than it was.
Bottom line is we at last either reached, or are even beyond, the point that the $29 up-charge to bring a guest into the Sky Club (at least the ones with this new buffet) are worth the price of admission. I mean look at what you now get at these clubs:
- Nice showers
- Great Wifi speeds (now password protected – like it)
- Good complimentary wines
- Great complimentary craft beers
- Nice food choices
- Power everywhere for devices
- Sky Decks at some locations
- Working printers
- Comfortable seating
- Sky Club agents for ticket issues
And to me that list is an amazing list to brag about when you look at where the “$kyPubs” were just a year or two ago. Amazing. If Delta could accomplish this 180* turnaround with the Sky Clubs, just think if the person in charge of transforming the clubs could be put in charge of SkyMiles? I would be so giddy I would not sleep for a week (doubt that will happen but I can dream, right).
[photos of buffet on the way soon]
Anyway, no PR photos were provided for me but I will have a long time in ATL on the 15th of this month and will be “floating around” the different Sky Clubs and plan to take a bunch of photos and will update this post when I do. Impressive Delta, just so impressive! – Rene