Oh Delta. Delta, Delta, Delta (not the fraternity – just irritated and repeating Delta). What are you up to this time. Please stop this.
What am I talking about? Last week I had a post where it seemed Delta may just have improved what seats we can see on Delta jets (but this enhancement did not last long). Today things are different and even worse than before.
We know our dearest Delta does have the habit of making changes, often massive changes, and telling no one until we sleuth them out. This is shameful and most irritating. They also make other minor changes that are not intended to make things worse for us, but they end up that way. Plus, as one reader pointed out, in the current environment of First Class Monetization (FCM), we are always looking to see if some new change is another attempt to deny us more upgrade chances. Take a look at the opening image at the top of this post.
Compare that top photo to the one above of the seat map for a flight I will be on next month. Notice the difference on the SAME FLIGHT if I go to book a 1st class seat what IS actually open? Is this a one time issue? Let’s look at yet another one.
The next two screen shots are for another 1st class flight I am booked on over this summer. This time not a mainline Delta jet but a regional carrier and the same thing is happening, that is, row 1 in 1st class is being blocked when they are clearly open if you try to book new tickets.
I called Delta on this latter set of flights and the medallion rep (not a good one btw) told me an E175 did not have row 1 seats and started in row 2 and the same thing went for the CRJ900 I was on before that. OY! Really? Uh, NO.
Next, when she went to try to book a seat on the same flight, she then saw there is a row 1 on the flight and then agreed it was open. I was told to hold for a supervisor. The supervisor was able to move us to row 1 for both of our flights.
So if you are like me, and like bulkhead seats because no one can recline into you, you may want to do a test booking to see if they are open and then call to get the seats you want.
Just what in the world is going on here? Again, I get the conspiracy type feelings we now always get when dealing with our less that upfront and honest mothership that has PROVEN a tendency to hide, mislead and obfuscate information from us but I really don’t think, in this one instance, that is what is going on. I think this is a bug. I think Delta will fix this (at least I hope I am right about this). If this is yet one more effort to block seats for FCM I will be highly disappointed.
You tell me what you think. You vote and tell me where you feelings are! – René