It’s funny when you think about it but at least once a month this weekly series that by the title name implies is for those who do not fly all that much on Delta is targeted to readers who are always on Delta jets. You see even “pros” get so many bits wrong about Delta.
So this week let’s look a number of them and also for me to have a single post that will knock out a bunch of them. Also, and you don’t have to admit it, how many you did or did not know about.
MQMs from Delta AMEX Reserve cards sent into the following year. You would not believe how many readers tell me they wanted to wait until after the 1st of the year to have their MQMs they earned count on the following year. The slight problem with this is you can’t do this. They will retro count on the year before as they post in the year you EARNED them.
MQMs based on the cost of the ticket. Now I have to cut elites a tiny bit of slack here because when you do get into the top fare classes you can earn a 50 or 100% bump in MQMs but that bonus and the MQMs are still based on the distance you fly NOT the cost of the ticket. For example, if there is a “mistake fare” or something that ends up yielding a super cheap 1st class fare the cost means nothing – just how far you fly and the fare code for the bump up in earnings.
Diamonds missing out on Platinum Choice Benefit selection. I am shocked on this one how many Diamond do not understand that each year, once they hit Diamond, they get to pick BOTH a Platinum Choice Benefit as well as the now 3 Diamond Benefits each and every year!
Choice Benefit 2x when you hit Platinum or Diamond Medallion. Equally shocking to me is folks who think they will be able to double dip Choice Benefits. To be clear you get one choice for the medallion year you EARN. For example, if you now in 2017 earn your Platinum Status you are picking your 2018 Choice Benefit. You do not get one this year and another one next year – period!
Same Day Change rules (SDC). Again I guess I can cut readers a bit of slack on this one but not Delta agents that constantly get this (these) wrong. Here is the deal, if you are in PAID 1st class or PAID W class you can change if ANY open seat is available in 1st or in C+. If you are in coach the exact same fare class (or lower) has to be open. We all should know evil E BASIC fares are not SDC elligible. Clearly there are some other bits to SDC but know these basics at least!
What is FEBO and why did they run out meal choices in 1st class. FEBO is official policy at Delta but not always followed (but should be). FEBO is Front Even Back Odd and that means you have to pay attention to your flight number. If you have an even number flight the meal orders should start at the front of the 1st class cabin – if odd from the back of the cabin. This is why some just always sit in the middle of the cabin to make it simple!
I had to pay for my Delta ticket to get the bag fee waived. No you didn’t. As long as your Delta AMEX SkyMiles card (Gold, Platinum or Reserve personal or business) are showing up in your “My Delta” you are set for the bag fee waiver – what card or product you use to pay for you ticket does not matter. You may want to pay with your Delta AMEX card but you do not have to.
I have the (whatever) Delta AMEX so I can not get the bonus for (whatever) other card. Let me, again, make this as simple as possible. Each of the 3 big Delta AMEX cards are unique products and you can get the bonus for EACH card (all 6 of them) once in your lifetime. Holding one has zero impact on your ability to get the new card bonus for the others. If you have not had the other cards apply for a new card THEN decide if you want to cancel your old card or not!
One more on cards that is, how do I gift someone my Platinum Delta AMEX card MQMs to someone else. You cant’! They go to the card holder’s SkyMiles account. Only the personal and business Delta AMEX Reserve card allows you to send MQMs to anyone you want to (but even with this card not the new card bonus MQMs only the spend bonus MQMs)!
As a Delta Medallion I get free TSA Pre Check. No, you don’t. For the longest time many elites have, on a random or semi-regular basis, got Pre Check on their boarding passes (and some may still get it now and then) but officially that practice has ended. If you want to enjoy the perk of always getting Pre Check you have to pay. My suggestion is get Global Entry that is good for 5 years and costs $100 and includes Pre Check. Even better pay for that fee with a premium travel card like the non-Delta AMEX Platinum card and enjoy the $100 credit back.
These are the most common questions I seem to get all the time. Elites should know them all but often do not. What about you – did you get them all right? Since I don’t want anyone to feel bad why not vote in my poll below! – René