Fares and Routing

 

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30 comments

  1. I just booked seats from PIT to CDG for October and got what I thought was a pretty good price for a non stop at $952/person. I am Diamond and my husband is Gold. I always start pricing inquiries with 1 passenger and then go to 2 passengers to book for my husband and myself. Imagine my surprise to find that the pricing dropped to $839/person! Is this the new “norm’? I followed your advice and took emergency row seats and will wait to see what happens.

  2. Hi Rene,

    I have about $300 in a delta bank but am finding hard to fina locations from Boston to fly to without checking every city. Is there a list of their routes out of Boston? Delta is no help by phone or online.

    Thanks,
    Charlie

  3. Hi Rene,

    Is there a handy chart, table, or other resource that explains the rules of each fare class, including refundability and changes? I am not looking for an MQM earnings chart (that’s easily found). The closest thing I’ve found is this chart which at least shows upgradeability, but it still does not explain changeability.

    http://cwsi.net/delta.htm

    Thanks!

  4. Every time (not exaggerating) I attempt to book a round trip flight on Delta — say, DTW/MCO departing at 10:00 a.m. — it lists a price for outgoing of $430 (for example). However, when I attempt to select the corresponding (10:00 a.m.) return flight, the price skyrockets to above $500. This increase, over four tickets, adds up. To get the $430 price, I have to fly at like 6:00 a.m. on the return flight.

    Why does Delta price things this way? It’s bizarre.

    Thanks in advance for your insight.

  5. Hi Rene,

    I found JFK/LAX r/t in D1 to travel in a fall weekend for $20,426.20 while main cabin is $348.20. Think it’s a tech issue with the website or that aircraft has a shower class? I have a screenshot if you wanna blog an entry about it…

  6. Trying to book a roundtrip flight for me and my wife in Business. Using Deltas website and book with miles and 5 week search option found several flights for 60K. But when you click on the flight the only option offered is 92,500K! I tried 6 different days that the site told me was 60K, all were 92.5K. Is this kinda “bait and switch” pricing the norm?

  7. If I booke separate one-way ticket on delta
    e.g., LAX-BOS and BOS-SEA.
    If the the delay of the first leg make me missing the second one, will Delta be responsible for that?

    Thanks.

  8. @Norman – By the letter of the COC or the contract of carriage you are responsible. In practice, if you are willing to wait (maybe a long time) they will get you BOS-SEA at some point at no extra charge.

  9. I am flying from DCA to Seoul. Do you suggest flying a Delta jets from DCA to DTW to Seoul or taking Alaska Air to Seattle and then Korea Air from Seattle to Seoul?

    I would prefer to take Korea Air from IAD to Seoul, but $4500 is out of budget.

  10. @BG – Depends on what product you like most and where you are buying the ticket and who you are crediting the points to. Example, Korean will yield zero points unless booked on Delta.com as code share.

  11. Thanks @Rene. I have learned that Delta does not award any MQMs when flying on Korean Air, no matter if it’s ticketed on Delta.

    Also, there are no upgrades available using GU or miles on any Delta flights to Seoul (ICN) from DTW or JFK. However, there looks to be at least 8 first class seats for sale on the DTW to ICN flight and 12 on the JFK to ICN.

    Will Delta fly with the seat empty instead of upgrading a Million Miler Diamond passenger? Is there any change of getting an upgrade at the gate or am I going to be in the back for 14 hours?

  12. Hi Rene!

    I just SDC in F on a companion ticket from a non-stop to a layover in atl and the agent charged me $8 a ticket extra in taxes because of the layover- I have never seen this before. Have you? Is the correct? Strange.

  13. @Max – That does happen. There can be different fee’s for connections. I am shocked they did it one a companion fare! Well done.

  14. Hey Rene, I need your help on what I should do. My flight (mileage run) was cancelled yesterday due to inclement weather. Delta did offer me a voucher. Because of this cancellation, I will be approximately 500 MQM short to reach platinum status for ’17. I have a flight tomorrow from IND – ATL. I called delta in an attempt to get rerouted (either MSP or DTW) for MQM purposes only. Initially I was told it could be done – they were going to waive the transfer fee and use the voucher so I would only have to pay $200+ for the change. However, the first agent couldn’t do it manually, and once I was transfer to another agent she couldn’t even find the flight(s) that would work with my schedule; the first agent did. I have to leave after 3:00pm and the second agent latest flight was 12pm. Is there anything I can do or suck the bullet and stay gold for ’17. I dont’ want to pay $695 to buy 1000 MQM. Help me please!

  15. Rene, I am going to try to use the wonderful schedule change rule but, before I call, I have a question. We booked sdf-aus round trip separately because husband had to book through his company travel agency. After booking, we combined to one reservation. I used 65000 of his ff miles (don’t be mad at me!) to fly first class out and comfort+ back because the layover time was only 38 minutes out (didn’t think I could be in the back of the plane given such a short layover time) and it was priced out at only 5000 more miles than flying c+ both ways. Now, delta has changed us to the 8 a.m. flight and we have a 2 1/2 hour layover in Atlanta. Husband is a platinum so I went online to price flying in c+ so I can reclaim some of those 65000 miles; but, a new ticket prices at 57,500 miles so hardly worth changing. Is it reasonable to call delta and ask them to change my seats and refund some miles? Is it reasonable to call delta and ask to be put on another flight with a refund of some miles? Do I ask delta to move my husbands flight to the flight time we prefer and then suck it up and use 57500 miles to match his flight? Thanks!

  16. @Sarah – Confused. No, very confused. Not sure how you combined into one unless canceled both and reissued as one new ticket. If now at a lower amount, under schedule change rule, yes you should be able to get difference back. I would. Well I would not have used the point that way but that is another issue 😉

  17. Sorry, if it was confusing. We have two tickets, one purchased and one using 65000 miles. I originally called to get our seats beside each other on the return flight because they were both in c+ so maybe I was wrong in saying they were put in one prn. I know you would not have used the miles that way but we have more miles than we will ever use. What I understand from your response is that I should call and get my ticket changed to all c+ and request that I be credited the difference of the miles. What is a reasonable amount of miles to request back if the miles required if I booked a new ticket now are substantially different than when I originally booked the ticket?

  18. @Sarah – Ah (I think). The only way you can get miles back is if the current price is lower than the booked price. Then, with schedule change rule in hand, wave all fees and re-book at current lower price (if it is lower now).

  19. Rene,

    I will be working TDY in PHX for the next 6-12 months. I am based in ATL. Is there any fare difference booking PHX-ATL vs ATL-PHX? Welcome any tips/tricks as well… will be a road warrior for the foreseeable future.

    Rob

  20. @Robert – If you care more about the fare than perks and such you can always leave the FF off and consider: https://skiplagged.com/
    .
    Just know the airlines HATE this and there can be issues if they catch you dumping segments too much.

  21. HI, Rene –

    I tried to book a one-way flight from HAV to MSP on 4/27, but the trip via ATL prices out in a higher fare class (econ K) when booked as one trip than when booked as two trips (HAV – ATL, ATL – MSP (econ L)). Two agents have told me that this is normal, that when legs are combined into one ticket that the fare code may change. I have never seen this before, and one agent admitted that today was the first time she’d see it when booking a flight for someone else out of JFK. Any idea what’s up? I want a single ticket, but hate to pay for the privilege.

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