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Welcome to the Q&A Page for Skyteam Partners !

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  1. HI Rene
    I found a flight through Virgin Atlantic from Dtw -Lhr on Delta metal for $500 less than the same flight Through
    If I book it through Cheapseats (where I found the fare), will we still get MQMS form Delta? I am PM.

  2. So when is Delta going to have better relations with Korean Air? I had a Delta ticket business class from the US to BKK for November. Delta cancelled service. Tried to work with the agents. Ended up with 2 tickets (not realizing KE/DL no longer interline). Yes I am business class all the way. At the time KE wasn’t giving seats away to DL to fix the situation. Anyway, I called and asked about this and of course they now stated the policy, but as a side line said that some agents still will do it (if they have the experience). I have a plan to deal with this situation, but really…They cut us off at Narita and then kind of work with KE. I am a Diamond – almost a 3 million miler and am now faced going to another airline in order to get an enjoyable (worry free airline trip). I read your blog every day and appreciate all of the information and prodding that you do. Time for you to Champion this issue.

  3. Hi Rene,
    Does my delta Gold status do anything for me when flying on Virgin Atlantic LAS-LHR? Do you know if they will status match, and if so, how I do it? I’ve searched their site but can’t find any info. I emailed customer service (three times) but never got a response after more than a month. Thank you for any info you’re able to offer!

  4. Hi Rene,

    I was recently trying to book a delta marketed, Korean air operated flight to Asia, but wanted to make sure I received MQMs/Ds/Ss for this trip. According to the DL website, I would expect to receive the qualifying points, however, according to an inquiry with their Twitter account, I received the opposite response. Contacting them via the medallion line has given me conflicting responses. Can you help clarify?! I don’t want to book this flight if I can’t earn the qualifying miles and such. Thanks!

  5. Hi Rene,

    I am looking to book a rewards ticket via KLM/Flying Blue. If I book a MSP-LAX RT that’s a Codeshare, operated by DL how do I obtain my seat assignment? I know from traveling on Air France/KLM before that it opens 35 hours prior to departure for them.

    I don’t want to wait.

  6. With the recent joint announcement between Korean and Delta, how soon do you think Korean will “graduate” out of the group 4 partners into one that offers MQM?

  7. Hey Rene!!! I found your post about the disaster in getting Hertz to apply the elite status based on Delta’s status and I was wondering if you got any success with them. I also registered for that promo back when it was offered but never really paid attention since I usually rent with National which is by far the best rental car company in my opinion and I have a top status with them. However, I will need to rent a car in the UK for 2 months and Hertz has the best prices and options (National uses Enterprise here and it is not that good). However, when I checked my Hertz status I see I still have the basic level. I emailed Delta and Hertz but as you can imagine got no response. Any thoughts? Tks!!

  8. @rene: Thank you. I used twitter to connect with Hertz and got my status updated in less tan 2 hours. It probably helped they saw 3 reservations totalling 60 days on my account which I told I would move to National if I did not have my elite status updated. 🙂

  9. Hey Rene, I’m flying Korean (JFK-ICN-LAX) next month on a ticket purchased directly from Korean. I’m a Platinum Medallion and didn’t know if it made any sense to credit the ticket to DL or keep it SkyPass the whole way?

  10. @Ben – It depends when you booked as you may earn zero crediting to Delta (look at partern earning rules on Delta .com). Maybe Skypass or another Skyteam partner.

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