The Delta Air Lines T2 LAX experience – What you can expect flying Delta in Los Angeles

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Delta sent me a warning email you see above and they were wise to do so. They “bragged up” the successful change over from T5/6 to T2/3 as an amazing accomplishment with as little passenger disruption as possible.

Now there are years, yes, years of work ahead of them and boy is it ever needed. Delta is saying there have been immediate improvements from the move including more on-time flights. Having myself, in the past, sat on the runway longer than my flights this, I am sure, is true as it is hard to imagine it being worse.

At check-in on the app (and with signs at the airport) you are warned about luggage and you may have to go to T2 before you go to your assigned gate at another terminal. Confusing? Yep!

More positives about LAX is CLEAR. If you are a frequent flyer and do not yet have CLEAR you don’t get it – so go get it! Having never been to T2 before my first impression is very different from the old Delta concourse. It has much more of an international feel if you will but also it feels smaller than the old one. Maybe that is just me.

Just to the left once you enter T2, next to gate 22A, is where you catch the shuttle bus if you are needing to change terminals as there is, as of today, no way to walk post security. As you can see from the maps above pre-security could be much faster but requires clearing security again this way.

Once you head downstairs there is a tiny holding area with two lines to T3 or TBIT terminals. Here is the deal – if you time it right you are golden.

If you miss the shuttle it can be a rather lengthy wait. You must plan for this and if you are delayed and trying to get from one to another this will be frustrating.

Having said that once on it is a quick ride between T2 & T3 and a little longer over to TBIT and the views are amazing (more on that later).

In addition to the international feel of this small terminal one of the most notable features is the grand staircase up to the Sky Club (there is an elevator as well you can not miss).

Beyond this is an open seating area with lots of power ports. Nice since we all have way too many gadgets that all need power nowadays right?

Trying not to sound repetitive I am stunned how small this terminal feels compared to T5. The results, at times, can be this:

What a total mess. If there is one single lasting impression of Delta and LAX right now it is the above and it is even worse over at T3 as I will share later in a post.

Then there is a LOT to do as almost 2 months after the “historic terminal swap at LAX [was] completed” as there are a great many things that are not working or yet to be installed.

Now my personal thoughts. Other than for operational speed of getting from landing to the gate I don’t get this change at least not short term for Delta. LAX is a hot mess and will be for many years. The shot above, to me, sums up what your experience will be for a long time to come. Confusion, delays, construction and crowds – Ugg!

While the Sky Club in T2, as I will share next, is a bright spot in all of this with stunning AVgeek runway views even it has a long way to go. My advice is avoid LAX for years if you can if you are connecting on Delta. Consider any of the other hubs i.e. SEA or SLC or SFO if you can.

Have you endured the new Delta LAX yet? Am I being too harsh on Delta? Feel free to share you thoughts and impressions in the comments below! – René