That is me about to get into a Delta painted Porsche after exiting a Delta (Connection) jet and seeing a nice man holding a tablet with my name on it. Let me tell you, nothing makes a horrid CRJ200 ride better than seeing that as you exit the cramped aircraft.
But that begs the question – is it possible to request a Delta Porsche ride from gate to gate or from gate to wherever? Delta will tell you, if you tweet and request one, something like:
So they tell you it is not guaranteed and yada yada yada…. Does this, in just a few lines, sum up this post that – no – you can not request one? Well maybe, but there is more to this if you really want a ride.
First who gets them (sometimes). If you are a mega spender, a.k.a. Detla360 folks, you can, on a semi regular basis, expect the ride. If you are a Diamond Medallion (elite) every now and then and especially so if you are on a tight connection. Platinum Medallions sometimes as well too but less so than the other two top elites.
Only Elites? No, not always. Delta does offer for a fee gate to gate escort by Delta people at some airports. I have been told that sometimes the simplest and quickest way is via the car service. So if you are willing to pay each trip to be escorted gate to gate by Delta people this may up your chances to get a ride.
Tweeting can work. Now I know my tweet above did not score a ride. In fact, I would say even being a Delta focused blogger, tweeting has only worked maybe 1 in 10 times so I do not / would not push it. I have enjoyed the ride a number of times over the years but when I have a connection that is looking really bad I do reach out on twitter as you never know.
Email day before or day of flight. I have not tested this but one reader told me they e-mailed on Delta.com via the comment page about a special trip they had booked and got the car service gate to gate. Now the ticket price they paid in Delta One may have had something to do with the request being fulfilled. I would not go trying this on a cheap coach ticket for your “whatever” trip.
Ask a Red Coat. If you know you are going to have a tight connection you can ask a Delta customer service specialist to please alert the next “station” that if they could send the car that would be great. Now your chances of them doing this are almost zero and then the chance that the next airport will honor the request is also low.
You are maybe starting to see my point here – it is not a simple thing to get the car service even when you really need it let alone just cuz it would be nice.
Having said all that sometimes things just work out. My group of crazy mileage runners, most of whom were Diamonds and million milers, were in the Sky Club in SEA and just asked when a rep had dropped someone off for a fun ride for a bit around the airport. She agreed. I am sure if we had asked for a ride to the gate that would have worked too but the gate was only a few steps from the club so not needed in this case.
Lastly there is always the golf cart Porsche-lite ride. 😉 If you see them in the concourse why not flag them down if you are late and running for a connection. Oh be sure to tip these golf card folks if they do rush you to the gate!
Have you ever had the gate to gate car service from Delta? Did you enjoy the experience? – René
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