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Some have used my links for a Delta AMEX, and I thank you all so much for supporting the blog, so now you want to know about maximizing miles with a retention bonus. Here are some facts.
1) NEVER cancel a card inside of 6 months. It looks bad on all fronts!
2) ALWAYS DO call about 8-10 months into card ownership for extra points
3) 11 months in call for a change to no fee or more points to stay
4) Be sure to ALWAYS know your what your credit score is. BTW you can
check the impact FREE here
5) With Delta cards cancel and switch may be best move ( personal to biz )
Most card issuers have a “retention” department. If you call and tell them you are thinking about canceling the card and could you please be transferred to the retention department most of the time you will be. You can then tell them you like the card but are thinking of canceling and moving to another card. Is there anything they can do to motivate you to stay with the card like a bonus of some kind. If they say NO, you then ask is there any kind of a CHALLENGE like spend $1000 in the next 90 days to get say 10,000 points? If they still say NO then you say OK I still have some time before my annual fee comes up I will think about my options.
Now what to do. If you keep in mind my first post ever, my best ever advice still stands, if you do not like the answer you get call back (the next day in this case). If still nothing then wait for month 11. If still no bonus then ask for no fee to keep the card one more year. If still no, then ask for a card with no fee. If still no, call back for next rep and ask for all this again. If still no, then you may just have to cancel the card. Now with DELTA AMEX it may just be good to CANCEL the card every 12 months ( do still ask for the bonus points at 8-10 months ) so you can, after 24 months, get the new card bonus again!
I hope the above is NOT confusing. If you need help comment or email me direct for help! – René
Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.