Travel Related

Did you know travel agents don’t get paid for booking DELTA tickets? + free Drinks!

Google+ Pinterest LinkedIn Tumblr
Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


I have a friend who is a travel agent. I was shocked to learn that years ago the terms from all the airlines changed and they are not paid anything by the airlines for booking tickets. So think about that if you use their service and see a small charge. Now this is not the case outside the USA. There, agents can get paid.

Why bring this up? I was doing some research and I came across the travel part of Delta’s web site call World Agent Direct.

click on the photo to go to the site

Without actually being a travel agent you have limited access to the site and many of the links simply toss you back to the proper DELTA.com site. The AF site has almost nothing without access codes. But, in typical Italian style, there is a ton of info wide open on their site as you can see.

click on the photo to go to the site

Anyway – not much info here that will apply to us as day to day Delta travelers but I thought it would be fun to see what is out on the web when you know where to look! – René

 

So did you know travel agents are not paid by airlines? Answer YES or NO for a chance to win 2 free Delta drink/snack coupons  😉 – René

Barclaycard Arrival™
World MasterCard®
Earn 2x miles
on All Purchases

. .

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

97 Comments

  1. Ketan shah Reply

    Interesting, I always thought there was some commission involved.

  2. I don’t think that is the case, in general. While booking my ticket to Asia last year, my agent told me he get 9% commission on DL/AF/KL tickets to Asia. However, during peak season, DL/AF/KL pay zilch for tickets to Europe.

  3. Yes, hence why most started charging service fees per ticket. Though I believe most, if not all, hotel chains still do pay agents for room reservations.

  4. Yes. It’s been many years since any US airlines have paid travel agents.

  5. Definitely did not realize that. I just assumed travel agents had access to discounted fares and were paid to bring people to particular airlines.

  6. Noah Kimmel Reply

    Yes, I knew…But doesn’t Delta offer Travel Agent’s perks like discounts, elite status, and other upgrades?

    Do they get a ticket discount like the ones that OTA’s get? If so, then by charging the full price, they do have a profit margin…

    • @Noah – yes there are some small perks and incentive deals at times but could you live on perks from your employer or would money be nice?

  7. Yep, that’s why TAs are much more enthusiastic to help you with cruises, hotels, etc.

  8. The only way a domestic carrier pays a travel agent commission is if they negotiate a corporate discount with a company and agree to pay it on the back end, behind the scenes. (Even then, the company has to meet booking quotas in certain markets. And any commission is typically given back to the client, not kept by the ageny.) Most international carriers have done away with commission as well.

    Just as a side note, if your company has a negotiated rate at a hotel, the travel agency doesn’t get a commission on that either.

  9. I knew compensation was down but didn’t realize it was totally gone. If I was an agent, I would perhaps book through one of the mega sites and take my small affiliate commission from them at least.

  10. I thought they didn’t…but didn’t know how they got paid either. :-/

  11. No I did not know. But I wondered why there was a booking fee as well.

  12. yep, knew this. My TA told me last year. He’s just booking flights for clients as a service, but neither gets a commission nor a discount.
    Still he was very helpful when changes needed to be made.

  13. yes, I think it change in the early nineties for the most part. I don’t even think the online booking engines like Expedia get any money for booking airline tickets.

  14. THEsocalledfan Reply

    Yes, I remember when the change happened. Northwest was one of the first to yank the dough.

  15. Vincent Fox Reply

    Yes for USA.

    I had no idea other nations allowed it.

    What is the source of these contest giveaways?

    • @Vincent – that would be me! I get the drink coupons and sky club passes from burning up my SkyBonus points and then share them with you. When readers use my Amazon links I get Amazon credit points that I can buy stuff and again share them here on the blog. Love it – Rene

  16. I did…from my brief and disastrous stint as an agent a few years ago.

  17. I did know that. So yes. Because in India they protested a few years ago with NWA got rid of the $10 “thank you for booking fee” to India travel agents

  18. Yes I had heard that which is why most travel agents don’t care much about booking flights but instead push “packages” that include hotel, etc…

  19. No, I didn’t know. That’s too bad because then maybe they would be more customer friendly.

Write A Comment

BoardingArea