A reader sent me a “fun” e-mail the other day and it sent me down this path today. I talked about the change to Delta’s search page in this post. But right now the technology is still being tweaked. Take a look at this. My reader wants to fly from Salt Lake (SLC) to Peking China (PEK) sounds simple right. If you pick the best economy seat here is the best search Delta.com can find:
Now if I use the simple ITAsoftware or even Kayak here is what I find:
Why can Delta not find this? It can but you have to switch your search from best to T class or higher and then the seats and routes do pop up right:
I know Delta is really big. We all long for the broken Skymiles search engine to be fixed. But for me booking a ticket should be easy and how many people just going to buy a ticket are going to try this? I hope this bug is squished fast! – René
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