As I blogged about before & received both unofficial and official notice of from Delta company people, there continues to be a “bug”, well one of many, in the Delta Award booking software. Thanks to readers at FlyerTalk there seems to be a work-a-round but you have to call the Asian Delta booking center during open hours to get what you want as you can see by this post HERE.
The phone number for the center is 011-852-2810-4288 from the USA. I would use SKYPE if you don’t want to pay international calling fees!
So for now, if you want to find seats in low level business on Air France with Delta Skymiles, this will be the only way as the Delta reps in the USA’s computers still show ZERO seats. Some are speculating this an intentional attempt by Delta to limit award seats. I in no way feel this is the case, but it is just another example of how very broken the Delta software is to book award seats! – Rene