There is so much to love about Delta. I have had elite status with many airlines and I think the Delta reps are the best in the business. For those of us who fly a bunch, either on high price tickets or those of us who fly a ton of LUT flights in the dozens, the value to our airline should be clear. Heck even those of us who get our status via AMEX RESERVE cards are supporting the financial institution that helps Delta fly.
Rumors are often based on at least some facts. There have been a bunch of little bites out here and there like the job postings from JDC below (now pulled btw):
Official company representatives have declined to comment on this or about EOS ( Evolution of Skymiles ) other than advising:
“Delta is always reviewing various aspects of its business as we constantly strive to improve our customers’ experience; however we have made no recent announcements regarding changes to the SkyMiles program.”
This in response to this posting on FlyerTalk from “itsaboutthejourney” with a supposed transcript from a Delta corporate meeting. If the FT post is true (it’s not btw), it is sad that we who love our airline, care about our airline, want to fly our airline as much as we can are looked upon as “cheats & gamers”!
So will a change happen on May 1st? Will plan “Z” be the Zorro slashing the medallion ranks to only those who spend $XXX dollars per year AND xxx BIS miles? Will Skymiles become harder or easier to spend going forward (we can hope right)? The question I want to know is will
these changes drive high value customers FROM Delta. Will these type of changes drive those who Delta MOST wants to keep to another airline? You tell me!
If you are concerned about this (or other changes) I suggest tweeting Delta. It seems as of late once Delta enacts a new policy, they dig in their heals and push back like the 72hr rule. It may be better for us to speak now before the change happens if we want our voices to be heard! – Rene
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