Back in February I had a post talking about the different business class seats between DL/KLM/AF. Delta has a bunch of different products due to the integration with NWA. I still like the old NWA clam shell product and have yet, as much as it pains me to admit, not had a chance to try a single one of the now many different styles of lie flat seats. But is it not strange how many different kinds of lie flats that Delta is going with? Is it really that hard to find the best type and cost of seat and then put them in all the birds? Then I came across this video interview about business seats. Take the time to look and see what you think:
This does explain a bunch. But why has Delta gone with so many choices? I mean look at all these types:
You have the 747 style in the video clip above
You have this one in the 767
You have this one in the 777
You have yet another one on the way in 330’s
???? – wait and see!
Why is this? I reached out to Delta and was told that one of the main differences between Delta and all the other airlines is that Delta wants all customers to have direct aisle access from all BE seats so we do not have to climb over another passenger to get out of our seat. Also that it is not a question of cost of one vendor over another, but due to airplane shape and cabin size from the different aircraft manufactures. Lastly they are reacting to customer feedback going forward with seat choices.
Progress is happening. Delta hoped the refit would be done this year but I have been advised it will be between 2013 and as late as 2014 until all the planes in the fleet are done. The 330’s will not start until Q3 or Q4 this year.
So have any of you been on all the different types of Delta lie flats? Do you like one over the other? Do you think Delta’s focus on aisle access is a winner over the other airlines product choices? I would love to know! – René
[EDIT: Please take the time to read comments from readers in this post.
They are very helpful!]
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