Delta Air Lines goes all out to make sure you, and your family or friends, can enjoy all the benefits of being loyal to our beloved airline. For example, all the Delta branded AMEX cards give you and up to 8 more, ALL ON THE SAME ITINERARY, a free bag, saving you a ton of cash. If you are a Medallion flyer then you and up to 8 more, ALL ON THE SAME ITINERARY, can all sit in exit rows or you and up to 8 more can get Economy Comfort upgrades free domestically. If you fly internationally ALL ON THE SAME ITINERARY all of you get, either free or at a discounted rate, economy comfort seating. Not just seats, ALL THOSE ON THE SAME ITINERARY, can enjoy Sky Priority check-in and boarding according to your Medallion status.
ALL THIS CAN GO OUT THE WINDOW VERY QUICKLY! Please understand this as Delta’s rule change for ETV’s or electronic travel vouchers from December of 2011 makes them almost worthless and the most punitive of the major airlines! For me, the current value of a Delta voucher is no more that 50% of face value, maybe even less. Why? Check this out!
Let’s say you and your wife give up your seats for $300 each. Under the rules, YOU AND ONLY YOU can spend the ETV issued in your name. Sure, if you can find two tickets for under $300 [edit: or you pay for the rest of cost of the tickets] you could theoretically both fly and get medallion benefits. But if you want to spend both vouchers, you must buy two tickets, under two separate PNR’s (for now Delta has NO WAY to put two PNR’s into one). What happens then?
PLEASE understand this very clearly, anyone who does not have the same level or higher of medallion status as you gets nothing as you all are NO LONGER ON THE SAME ITINERARY! No free bags from AMEX card! No EC upgrades! No exit row! No sky priority check in or boarding! NOTHING! Your wife, family, friends or group are no longer “shown the Medallion love” by our Delta Air Lines. Delta still loves you, just no one else with you as they are all on separate PNR’s!
I am one of the most positive Delta “cheerleaders” in the blogging world and I proudly wear that badge. But the Delta ETV rules are just wrong and punitive. I reached out to Delta for a response about this topic and was given the answer “no comment”!
I can tell you this, if Delta ever wants me to give up my seat ever again, I will DEMAND CASH per my rights (ok a check is fine) or I will NOT give up my seat! I just don’t see the value under the current ridiculously restrictive rules and plan to educate as many as I can about what Delta’s policy is (please feel free to Facebook or tweet with @Delta #Delta #voucher this post with the “SHARE” icon below).
So what do you think? Did you know all the above? Will it change whether or not you give up your seat? I really want to know. The sad thing is there will always be those who will give up their seats as they just don’t know what they are agreeing to and the money sounds great until they go to redeem the ETV’S! – Rene