As you all know I went for the SPG AMEX Business card 3 weeks ago as part of my 3 card round in July since it has been 24 months and 2 weeks since I got the SPG bonus last (oh what timing right?)! So that left me with the 25,000 point offer not the current 30,000 point offer.
What to do, what to do. With CHASE it is always easy. You do a secure message, if inside 90 days, bingo, they will match you to the current offer. Easy as pie and they are great about it with just about any offer. Gotta love CHASE personal and business accounts.
How about AMEX? I attempted a secure message to AMEX. The basic part of the response was buzz off! (ok so they were a little nicer that that but said NO)
So, like everything DELTA, if you don’t like the answer you hang up, or in this case, call back after email fails, and ask again for the difference in points since it has only been a few weeks. The phone rep understands my frustration but says there is NO WAY to change the offer code. But, do keep in mind the power reps have to add points to any account if they want to! It took a supervisor getting involved to ok the award of that level of points but in the end, 5000 SPG points were extended to me to match the current
30,000 point offer! 🙂