What a crazy week this has been. We all know Delta has gutted the super discount fares (that few of us will ever buy) and due to the outstanding jr. league “IT” department, the code for this was loaded into the main Delta.com booking engine. Oh my, the sky is falling! CONSPIRACY! A sneaking sign of what is to come! LOOK OUT! Or, once again, our beloved airline’s IT shows just how “good” they are (does anyone else think they should double the IT staff at Delta or just load up the old NWA software that WORKED – just ask anybody from Chisholm!).
We did get this from the Delta CORP rep (some of it, a bit suspect to say the very least) [DLCorpGirl posted at FlyerTalk]:
We’ve identified the issue and many of you were right – we had some incorrect coding as it related to the recent changes to MQM earnings for unpublished fares. We’re working to put a fix in now and hope to have the issue resolved later today. You can book now or book later – once the fix is made the correct number will be reflected in your account….
…There were some recent changes to redemption levels at mid- and high-tier in some international locations, a few up, one down. No changes to low award levels. Not that you need my help, but you can find the updated charts here. It works like a pricing change, so legally, we’re not allowed to notify folks in advance. However, we’re obviously not prevented from sharing it with you once the change has been made. We’ll certainly keep this in mind for future announcements.
Thanks again for flagging this for us, and for your patience as we work to resolve it.
Some readers are recently pounding me as being a “horrible blogger” due to my pro-Delta stand (I do just dump these comments btw as I do not tolerate attacks on me, readers of the blog). Please know I too think the devaluation of the Skymiles chart is a stupid mistake.
If I were American Express, who has lost so many Membership Rewards transfer partners over the past year, I would be calling Delta CEO Richard Anderson and saying:
“Uh Richard, AMEX here, do you like getting money from us? Then DON’T MAKE YOUR CUSTOMERS TOTALLY CRAZY!”
If no other of the major airlines devalue their charts, this one will hurt Delta going forward. It will not affect me as I book low level 99.9% of the time and I hope DeltaPoints readers do the same. But I do also care about those who spend points without thinking at mid & high (I think they need to read the blog too)!
Now on to our friends up north. More good news. In addition to the sweet Best Western 50,000 deal last week, there is one more new offer for you all. You now have a 24,000 point Choice Privilege card from MBNA bank as well. So if the first offer did not meet your hotel needs, then this 24,000 point offer may be the ticket for you. It is so much better than the standard 8000 point one Choice normal offers up.
Lastly today on to the latest BETA edition of my text alerts. I do not love the idea of shelling out $30 a month for a text service, but I can have up to 5000 users for that price and the texts do go out FAST (all my tests show inside 5 min). Deals are going FAST and I want to make sure you know what I know ASAP. So, if you want to be a part of it just e-mail to email@example.com and tell me your cell phone number and who your cell provider is and I will add you to the ALERT list. For you who missed the BETA 1, I will text you as little as possible and NEVER EVER for a credit card promotion. This service is just for deals, mileage runs (for Delta) etc. or breaking news you need to know now. I will send out a new TEST on Saturday so if you do not get that one, let me know and I will try to add you again (I may have messed up some of your numbers so again sorry, but I promise I will make this work). The text invite will say:
I want to add you as a friend.
Reply YES to accept, NO to decline.
Msg & Data Rates may apply.
So there we are kids. I will be away from my computer almost all day today visiting SW Michigan (see photo below to guess what today is for me) so I will follow up with you all later tonight. Thanks! – Rene
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