The new rule change for lower RDM’s & MQM’s for consolidator or group sales, was NOT supposed to affect places like the ones mentioned above, but apparently it may affect you under some circumstances! GRR_FlyGuy at FlyerTalk yesterday posted about just such an experience. It seems he purchased a package booking (my guess btw)? I have reached out to Delta about this and while they could not comment on the OP’s situation, they would not deny that it could have happened as posted and said it could be plausible . I was warned before that we must ask when booking with a travel agency to see if your ticket will qualify to receive full MQM’s or not. It seems now to be the same with online site such as these so LOOK OUT!
I have blogged that I thought Delta will go this way one day. Some readers are still frustrated that they still can find lower prices at these 3rd party sites even with the claim from Delta.com that they have the same best price or they will match it – “Best Fare Guarantee“. Who knows if this is the case as you may not know you got a “T” class consolidator fare (unless you call the online broker) compared to the “T” class fare Delta is selling!
While being ultra-pro Delta, I feel like this is yet one more unannounced policy that Delta has just implemented without telling us & this sure seems to be the new norm nowadays. I think this is a way to drive buyers away from these type of sites. So my suggestion to you, if full MQM’s matter, book at Delta.com! – René