Baggage

Is Delta Air Lines backpedaling on its new baggage interlining policy?

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Consumer advocate Chris Elliott put up a two part interview with Allison Ausband who is Delta Air Lines’ vice president for reservation sales and customer care. One of the questions and quotes was:

You recently changed your baggage interlining policy, so luggage isn’t automatically transferred when a customer is traveling on another airline using two tickets. Have you had any complaints about that?

No, that issue hasn’t popped up.

I commented that – really?, No complaints? And said this on Flyertalk and was criticized due to the fact that the policy has yet to start. But, this is a big deal. You can read more about baggage interlining HERE to find out just what we are talking about.

Anyway, take a look what has now popped up HERE on Delta.com (btw it looks like a typeo as 2012 should read Jan 2013):

Maybe, just maybe, Delta is rethinking this. Time will tell. Is this an issue that will affect you and your Delta travels? – Rene

 

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

7 Comments

  1. Thanks for the update, Rene! The policy – if implemented – would be idiotic. I rarely check my bags or connect to another flight, but I would not fly DL if I had to do this in the future.

    • @Dan – txs, this, what YOU SAID, is what Delta NEED to hear. I think this move is just to give partners time so they can charge more fee’s but this is JUST a guess so who knows. Comment like yours, done on Delta.com, could help! My thanks again!

  2. Would be really bad it they do do this. I travel AS – DL rt. all the time. What a pain!

  3. Delta will likely try this again but with more advanced notice before implementation.

  4. Wouldn’t affect me most likely, but it will plenty of others so hope to see it gone/not implemented.

    btw, your headline has a typo – you have “it’s” instead of “its”

  5. Carol Blue Reply

    Thanks for this, Rene. We just did something similar with UA and had to recheck our bags in Lisbon and pay TWO additional baggage fees as a result. I hope Delta realizes that it’ll lose business if they implement this change.

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