Last January I had a post on the fact of what would happen upon the death of a loyal Delta flyer who spent their life flying Delta, their next of kin would at least get to enjoy their Skymiles and think of them.
Well the new Skymiles guide is out and “DwayneSkyMiles Company Representative – Delta Airlines” rep posted on FlyerTalk that things have changed.
If you die,
so does your
Delta has been doing a lot of customer unfriendly kind of moves as of late; I don’t know about you but this one is just reprehensible and turns my stomach and is a HUGE insult to a grieving family.
Delta went from one of the BEST IN CLASS polices in this area to the worst now! They could have changed to a policy to charge a fee like others do, but to just close the account? Really Delta?
What do you think about this? Are you outraged by this? Delta asks us to comment on Delta.com if we don’t like something – this may be a good time to do just that! – René
EDIT: You can also LIKE and ReTweet THIS post from AA who just charges $50!
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