For medallions, if we did not clear at the 6,5,3&1 day window, we are more than a bit obsessive about our position on “the list” (hey James – I am still waiting for you to “coin” that term btw)! The nice thing has been that, for the most part, the Delta “Fly App” has been very reliable when comparing it to the GIDS or the Gate Information Displays that is the final word on upgrades (well other than gate shenanigans that is).
But on my recent trip down to Grand Cayman I checked closely the Delta.com list, that has for a long time been highly inaccurate compared to the App or the GIDS, which has now apparently been fixed. It correctly showed the same information when clicking on the full view list (no we did not clear as Golds, that is both flying as the lowest common medallion level if on the same itinerary).
Delta has been making some nice incremental “IT” changes this year and I have, dare I say it, high hopes that just maybe, perhaps, in 2014 we will see improvements to the award booking engine.
Have you noticed things getting better? Have you seen the same results I have from the upgrade list? I would love to get some more feedback and data points! – René
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