Almost none of us work for free. Every time I have to pay a fee to Delta or even, due to the relationship with AMEX, I pay my annual fee for my Reserve card(s) I think about the people at Delta that are at least benefiting. As you can see from the screen shot above from the Delta MEC Master Chairman Mike Donatalli the pilots are getting a nice bonus this week!
The only thing that ever bugs me is when, and I clearly have no way of proving it at the time, that a rep takes a hard line stand on a fee that could be waived due to circumstances. Do you think reps take their profit sharing into consideration when something comes up that could cost you a fee? – René