For now, keep printing your Delta boarding pass (just in case)

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part of renes digital delta boarding pass on phone from a screen shot

The Delta phone app really is a nice tool. You can do so many things with it and conveniently pass through TSA and board your flight all with your electronic boarding pass. Old boarding passes are saved, for now, up to 7 days after your flight.

request mileage credit delta-com for missing points

There can be an issue with this; what if you don’t get credit for your flight for some reason. Most times, all it takes is a quick email to Delta with the flight you were on that you did not get credit for and very quickly you are given credit.

account discrpancies from delta 2014 skymiles membership guide

The only problem that can occasionally happen is what if you don’t get credit. According to the 2014 Skymiles guide page 15 it says it is up to us to keep old boarding passes to be able to submit them, if needed, for full credit. If the digital boarding pass is gone you don’t have this proof anymore.

credit from a flight that did not get miles delta points blog

I have reached out to Delta about this and we will see if a change is made to have longer access but for now I would take the extra step to take a screen shot of your boarding pass or save them to a PDF or something like that. After all, every single RDM, MQM & MQD matters to us! – René
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2 comments

  1. Two easy ways around this. If you have an iPhone, just add the boarding pass to Passbook. If you don’t have an iPhone (or even if you do), just take a screenshot of your boarding pass.

  2. In my opinion there are still too many times when someone needs to see a paper boarding pass. Not every place/person has a reader, especially onboard and the e-pass doesn’t have all the info readable. Of course, if I’m rushing to the gate I’ll just use a smartphone but I always get a paper pass when I can and sometimes even end up with a drink coupon to boot.

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