First of all let me say congratulations to asar #18 who says: “I think with many people deserting delta, it might get easier to redeem Skymiles. The major problem with redemption earlier was to stitch a roundtrip award. So, I would continue to earn Skymiles.”
I will contact you soon and get your SWAG bag prize pack to you ASAP.
Now on to the results. Delta has done it’s best to upset just about every Delta Skymiles member in the past two years. They have made casual travelers run for other airlines. They have shown the low cost business traveler is not appreciated. The saving grace has been not devaluing MQMs and the HOPE that the new award page works and the new award chart is what Delta has promised with more low level award space.
It seems the BULK of you are willing to stick it out with Delta and your Delta AMEX to see what happens. At the same time, so many are “banking” your SPG points as well as your Membership Rewards in a “holding pattern” if you will to see what happens.
My only hope is that Delta, unlike the latest pattern, does not let us down again. I still love the people, the product and the service. It would be nice if the management would, for once, live up to the slogan:
“strong core values of honesty, integrity and respect.”
To me, a core value is doing what you have promised – show us the low level awards.
To me, honesty is living up to what you have said – our Skymiles are safe
To me, integrity and respect means – telling us what the award chart will be & stop hiding behind the clearly fabricated statement that you cannot tell us for legal reasons when NO other airline is like you. Show some integrity and respect us and be honest Delta – our loyalty to Delta has earned this!- René