I get this e-mail all the time from readers. They have not had a certain card for over 365+ days and yet, when they try to use one of Delta Points links (and I thank you for the support) to get the card again, and the new card bonus again, they get the dreaded “you are not eligible for this product“!
One fix is very easy. The first thing you need to do is some house cleaning; no not real housework, but your “cache” on your device you are using. How do you do this? There is a good wiki post on how on all sorts of platforms from MAC to PC to phones and tablets.
Then the next part is also simple. Click on the link to the card you want and then when the offer comes up be sure to take a screen shot of the offer you are applying for. This way, if there is any question, you can press the card company for the points they have publicly offered you.
Then, and this is important if you already have any of that company’s cards, DO NOT LOG-IN. Just fill out the app like a new user. It is an easy thing later to add the card to your current log-in once you get the card.
Could a card company still balk and say no dice – no points? Sure, but at least this way you have the screen shots of the offer and can make a case for the points you should be getting!
Lastly, if you are have issues with business cards, this rookie post about EIN numbers for banking purposes can also help – René
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