What you see above is happening more and more to so many readers. It is one of the most frustrating things to find a price you like, clearly shown on Delta.com, only to have it jump in price by some amount. Sometimes it is just a little, like $5 or $10, but in my case it is an 11% jump in ticket price. Just what am I talking about? Let’s say I wanted to book another visit to the Centurion lounge in DFW and have more spa time. I log in to Delta.com
I search for a late flight out and then a redeye back to DFW (since I need some miles for the visit too).
I see lots of very good Delta Mileage Run 1st class $483 fares (this is the price if you pick the same price outbound and return).
I pick one of those and then search for the same $483 price for the redeye back.
All looks just perfect. All I have to do is complete the purchase of the quoted ticket price. I entered in all my info already including my Delta AMEX Reserve travel card, my known traveler number etc. so all I need is the 4 digit verification code from my credit card
I then wait for the ticket to be issued and what do you think happens next?
You bet, I get the same, “price has just gone up” message as we see at the top of the post. Not just this, but if I go back, as Delta.com tells me to do and search again, it will do the EXACT SAME THING to me once again! Grrrr! Now we know they have a “legal out” as you can see that it says “No contract exists until you receive confirmation” and thus the displayed numbers are NOT a promise of the purchase price of the ticket (still seems very shoddy to me but whatever)!
We also know Delta “IT” is not the company’s strong point. I have had this happen to me over and over again lately. During 2014 and numerous tickets purchased this event has happened now and then and I am loath to say when it has been only a few bucks I just click PURCHASE and be done as my time is worth more than a few bucks.
I reached out to Delta Corp for a comment about this ongoing issue but was not given anything to print for this post.
So my question to you is, do you think this is really just bad “IT” or do you think Delta is finding yet one more way to squeeze out a few more bucks from us on tickets now and then. Also, has this happened to you lately? I would love more data points for how often this is occurring in real world examples. – René
Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.