One of my biggest frustrations with Delta “IT” is their almost complete lack of notice when things change on your itineraries. Yes, I know sometimes you will notice, but more often than not you will not know that your “perfect seat” has been changed due to say an equipment swap. What you can do to help at least get what you want is setting your seat preference at “My Delta.”
Then once at “My Profile” you simply go to flight preferences and see what it says. If it’s not what you like open that tab up.
Lastly you are at the flight preferences page where you can select what you want. Well sorta. It would be nice if you could have even more choices like exit row but you have to do the “I accept” thing when you select those; why not a blanket I accept (there may be rules against this). Or what about always Economy Comfort if you qualify. Just my gripe I guess.
Reader Pablo suggested I at long last get going with TripIt Pro, since it is one of the many FREE perks I get with my Barclay’s Arrival+ card, as it is a nice way to keep up to date and even have it look for seats I want when they open up. So far I like it and it is very simple to forward my itineraries to them to have them add it to my upcoming trips. However, do keep in mind, Delta blocks them from some active checks just like they do with Award Wallet. Very customer unfriendly IMO.
So what do you think? What is your biggest pet peeve about Delta “IT” you would like fixed (other than the award booking site we all know is hopelessly broken)? – René
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