Today Delta had a bit of a faux pas that resulted in a BUNCH of us getting an e-mail promising points for some mistake they made.
However, most of us did not did not have an issue (or for that matter even fly). So it was all a mistake as I blogged about earlier today. Ah well. Mistakes happen.
But I have to YELL that Delta has been amazing about this. I did NOT expect them to do anything about this as, ya know, stuff happens (we are talking Delta IT after all).
DELTA IS STEPPING UP AND OWNING THIS!
They are, by all reports, paying out the points from the mistake e-mail. WoW. So impressive Delta. Truly – they really did not need to pay out the points but they are. WoW!
Bottom line, if you got the mistake e-mail for any amount, try again – you should get the points!- René
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