Just about every airline, hotel and car company is sending out reminders to vote for them at the Freddie awards, the MOST prestigious frequent flyer awards ceremony held each year and respected world wide, but I really did not think Delta would send beg emails out.
Even though it is being held in Atlanta and at the Delta Flight museum, I could not dream, after Delta has done nothing but DECIMATE their frequent flyer program over the past two years again and again, they would have unabashed gall and delusional nerve to request votes for SkyRubels – but they did!
I mean let’s break down what they think is vote worthy:
- Best elite program? You mean like cutting perks for elites – fewer free bags for Silvers, only getting to pick C+ seats for Golds at 72 hr mark, removing access for upgrade for Platinums on JFK-LAX/SFO route, FCM making upgrades harder for MOST medallions. Oh how about removal of greater award space for elites. Yeah, those are vote worthy moves 🙁
- Best customer service. OK if there is one place they maybe can get a vote it is here. But you still have to PUSH reps to get what you want most times even as a Diamond. And sometimes reps just give you wrong info.
- Best redemption ability. WHAT? I just fell out of my chair. Delta, your award calendar is broken beyond belief. You now HIDE your award charts. You often charge us for two tickets rather than one and cover it up by hiding the award charts. Please don’t insult us in asking for a vote by tossing us a bone to spend a few less miles now and then. No one will vote for a redemption win for SkyRubles.
- Best Loyalty card. You mean the card from AMEX that gives you MQMs boost. Yeah that is a nice card. But you cut one of the best perks 1MAY14, that is, allowing us to bring our wife and family or our business partner into the Skyclubs. How about MORE award space for card holders (yeah that is gone this year too). Please don’t think you are going to get a vote here.
I could go on and on but I have already covered all of these points over and over this year. But I guess just like the delusional insanity of THIS email about spending your points by flushing them down the drain for half their value (or less) the mothership actually thinks someone will vote for Delta this year at the Freddie’s – YEAH RIGHT! – René
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