I am most frustrated. Why? I really like being able to give money to Delta folks for doing the smashing jobs they always do (and money that does not come out of my pocket directly – even though I do that too). What am I talking about? I am talking about:
“Strive for Five’s”
“Smiles in the aisles”
You see when you happen to get a survey from one your flights, gate experience or whatever and you give all “five’s” as a review, the Delta people can get credits that turn into money they get on a Delta debit card they can spend just like cash!
Now I get so many of these surveys that I can never remember if everything was perfect but I really don’t care. Delta folks are just about always (well almost always) perfect so I just always quickly pick all five’s and hit send. It takes no time at all.
But I have had an issue for a few months. They only get texted to my phone with NO link to respond. I reached out to Delta assist but no joy there other than they have sent it to Delta IT. So, I am open to suggestions as I want to go back to rewarding Delta people.
Is this happening to you? Do you know a fix? I have tested updating my “My Delta” with no joy. Any feedback would be great and appreciated! – René