Recently I visited LA for a few days and had a chance to see the outside of the LAX DeltaONE check-in. As you can see, the “door” is guarded by a poor Delta rep who gets the joy of inhaling car fumes for who knows how long while they wait to check off if you are on the digital list to enter this new-ish way to check-in for your business class DeltaONE flight, that is, the business class seat that is, most times unless there is a mechanical issue and another jet is inserted for a flight, a full-flat seat from LAX to JFK
If you just turn around you will see, looking the other way, the Priority check-in for Medallions, Skyteam elites and those in regular old “business class” (yeah I know, confusing, Delta only has two kinds of seats, business and coach that is, but markets them as a bunch more).
Here is the thing. I have seen other bloggers review this “luxurious” check-in space with a tiny lounge with a few sparse amenities and I just don’t get it. Now if there happens to be a LONG wait at the normal elite check-in and you have a ton of bags then I can see this being a bit faster (but should there be a LONG wait ever for the rest of business class travelers and elites?)! Otherwise, just what is the point of this?
There is one more little goodie about this wiz-bang LAXtoLUX check-in. Once you are done you are dumped out into the standard “Priority” TSA lines. Yep, no special screening for you. In fact, if you have TSA PreCheck you have to walk a bit and come out, you guessed it, right at the top of the escalator where the Priority door is.
So, if you happen to be all carry-on, have your boarding pass in the Fly Delta App, using the DeltaONE entrance does nothing but waste your time on the way to either the gate or the new and improved LAX Sky Club (see the review HERE) that also does not have the planned DeltaONE / PVT VIP area that was once in the works.
I just don’t understand this one. Delta has spent what looks alike a huge chunk of cash on this all but frivolous perk for DeltaONE that is all but a non-perk. I would rather have seen them take the money spent on this and pour it back into the decimated SkyMiles program but maybe that is just me.
Have you tested the DeltaONE LAX check-in yet? Were you impressed? Was this a service so great that made you say “boy this is worth the money to fly DeltaONE from LAX“? I would love to know – René
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