I hate to say, this email that went out today must have lit up the IHG computers like wildfire. I was on it right away and the survey was almost painfully slow to get to the end of with 40-ish slides to earn the 1,000 bonus points offered.
I will let you click the slides and you can start a full screen slide show of all of them. There were a number of questions that got my attention. For example, many of us do use the “Cash & Points” feature to make up and get some extra points cheap (by canceling and getting all points back net result points at 7/10th of a cent each). They want to know if this is fair (YES YES it is)!
Anyway take a look at them and then I will share some more thoughts on this survey.
Interesting right? I do like some of the ideas of offering bonus points or discounts if using the Cash & Points feature. That could be interesting for us.
I also like how they are fishing for our thoughts on the value of points. Clearly SPG points, for now, are some of the most valuable travel points and worth way more than IHG.
I have outright purchased IHG points a few times for specific needs when the price for the room was so much cheaper this route vs paying cash. Anyway, I thought the slides were interesting and wanted to share. What do you think of the questions? – René
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