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René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

1 Comment

  1. The site dropped the Home button and moved the Log Out to the new drop down on forward pages. It is my experience that IT in any company is not a user friendly department but works in a vacuum to avoid talking to non-IT people. Delta needs a make IT human friendly campaign or drinks might help.

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