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WARNINGS about Delta digital HOOU or Have One On Us digital coupons before you fly!

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.

fly delta app updates for hoou coupons renes points
Updated Fly Delta APP for Digital HOOUs

At the beginning of last month I blogged about both the new 2017 Delta choice benefit choices for Diamonds as well as the loading of the new Delta digital HOOU or Have One On Us digital coupons. Digital seems so much better than paper right? Well keep in mind as I have shown you about increased chances for bumps, killing trees is always smarter when flying Delta and it turns out the same is true for your Digital HOOU coupons. Take a look:

you must PRINT your Digital Delta HOOU coupons before flight renespoints blog
You better print your digital HOOUs before you fly!

Both inside the Fly Delta APP as well as on they warn you that if you plan to use your Digital HOOU coupon on a CRJ200 that has NO 1st class seats (or C+ seats for that matter) then you must print your coupon before you fly to be able to use it. And after all, that is one of the main places most elites will want to use these coupons!

if printed from phone delta hoou gone renespoints blog

I suggest you print it from because, since we all know how  amazing  fabulous  spectacular  buggy Delta IT can be if you bring it up inside the APP and cannot immediately use it, it could go away.

drink voucher printed from Delta-com renespoints blog
Print and save on PAPER you Delta Digital HOOUs

Heck, according to this Flyertalk thread they are simply vanishing without any input on our part now and then as of late so it may be smart to print them  ALL  as backup inside (once again, smart to kill tress when you fly Delta)!

delta hoou coupons renespoints blog giveaway
Delta paper HOOU coupons

I still have a rather large stack of HOOUs that expire on 31DEC16 from a very kind reader who donated them before being kicked out of Skybonus this year so let’s make this a giveaway day. I will use later tonight and pick 5 winners and mail them (US address only) each 2 Delta HOOU coupons. Just tell me, either way, if you knew that you must print your digital HOOU before you fly on a CRJ200! – René




Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.

Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.


  1. Had no idea. Will need this for a flight in June with no C+ or first. Thanks.

  2. Yes, I knew only after learning the hard way and not being able to utilize the digital version on a previous CRJ200 flight.

  3. Sean Weide Reply

    Another one to tuck away in the “things I did not know about Delta” (hard copies only) file cabinet! Thanks, Rene!

  4. No, hadn’t really paid attention to that. Thanks for the news and reminder!

  5. Adam Annis-Brown Reply

    No clue. Although living in Atlanta for the last 4 years has allowed me to avoid the CRJ200’s for, well, the last 4 years.

  6. Had no clue! Though, have also never had the of flying on one…

  7. I had no idea. Thankfully I don’t fly on the torture tube that often.

  8. Didn’t know, but assumed same “rules” applied as keeping hard cards for status, SkyClub, printed tickets (learned that once the hard way on an international flight, fortunately still on the U.S. side of MSP-CDG, but lesson learned!!!!!), and such together when on the road — seems like a good idea, and faster/easier to NOT trust Delta IT (or having a phone/internet connection) when you need/want to present any of the above…I keep all mine together on a lanyard, as suggested (OK, a keyring was suggested, but I had a bunch of lanyards and zip-lock ID card pockets from work laying around…) Wait, what was the question again? Oh, yeah. No, I didn’t.

  9. I knew that. It’s really stupid, and another example of Delta asking us to do even more work to realize the promised benefits of elites status.

  10. i had no idea. more to the point, why drink and add to the chance you might have to use those lavs!

  11. Had no idea, but it makes sense.

    On the CRJ 200, they only take cash.

  12. claire cates Reply

    No, I didn’t know. I’m always learning something new from you….

  13. Didn’t know but figured I would have to since they only accept cash.

  14. I never trust the e coupons anyway. But I didn’t know

    Ps. MRriot sweetened the pie and bought SPG hotels. Taking the offer away from the Chinese

  15. I did not know, but thankfully, any CRJ200 or ERJ145 flights I take are pretty short.

  16. I did not know. Thank you! Once again, you are a Delta FF’s best friend!

  17. jason wilson Reply

    of course i had no idea. i’m sure that’s intentional since the bean counters know that if we don’t see it, revenues are likely to go up. #ascendingrevenues

  18. I happened to run across it when reviewing the terms the other day, but this post is a great reminder as to the remaining value of paper!

  19. I SURE did not know that and I am booked in early June on a CRJ with No comfort+, no comfort period!

  20. I had no idea! Always thanks so much for making “dealing” with DL just a tiny bit better.

  21. I realized I needed to print them when I tried to use one and the wifi was so slow they would not load. The FA was great and just gave me the drink for trying.

  22. Nope. Once again, you tell us this important piece of info, thanks. Cheers!

  23. I had no idea – maybe they are trying to hide this from us too! I figured when I looked at them the other day while flying, that I probably lost one just by looking! A new way to save even more money by Delta!

  24. Once again, you are the best on providing us information on Delta. Thanks René for saving us from Delta IT.

  25. Susan Maraval Reply

    My husband printed his because he’s a tree killer and always wants paper. I haven’t printed mine yet. I usually end up giving them to my kids who have no status with Delta. But I have been in the CRJ jets between CAE and ATL, short flight with no service most of the time but if I hand one to the flight attendant early enough they can usually come up with a drink.

  26. Did not know that.

    What does one need to happen to have HOOU coupons awarded? I’ve not received any of these in the last year as DM

  27. Nope, didn’t know. Never read the fine print since I just can’t drink alcohol on a plane. Since I usually use them for random seat mates, this knowledge may someday save me some embarrassment!

  28. Norris Krueger Reply

    “Belt & suspenders”! 🙂 Always print them out, just in case. I’ve seen a PreCheck line get stopped cold because somebody’s phone went on the fritz & couldn’t show the boarding pass. (Wasn’t Delta’s fault afaik) This dude was NOT popular.

  29. Had no idea, but then again just assumed they went away with everything else. Also, have they dispensed with the “you’re doing a good job” we used to get to give to FAs that went over and above to be helpful?

  30. Had no clue. I often fly those jets so this is good information to have

  31. Did know – very alert to this type of backwardness as I fly the dreaded no-first-class SBN-DTW route a fair bit. Appreciate the reminder tho!

  32. Nope, but I have been on so many more Southwest flights this year I am not surprised.

  33. I cannot find HOOU in my iPhone Delta app wallet. Just ID cards (DM and SkyClub), stored payment methods, and receipts. They do show up in wallet, however. I assume Rene’s screen shots are from Android app. Any clues?

  34. Didn’t know. Of course My Delta says I don’t have any HOOUs. I’m PM this year. Not sure when they should appear.

  35. No idea. Will be useful in May when I can’t move up to comfort plus.

  36. Did not know. Man, every time I think I’ve seen the complete list of ways Delta annoys me… I read your blog and learn a new one! Appreciate the heads up, as always. At least with your forewarnings I’m not already on board when I find out about these things. Keep up the good work!

  37. I did not know, but just in case I would have printed it out anyway

  38. I had absolutely no idea they MUST be printed. I thought the app would be better in case I switched purses or travel bags. Silly me for trusting Delta!

  39. dotti cahill Reply

    i didn’t know before but did not want to take a chance so printed one for last trip!!!

  40. Marcy Julvezan Reply

    Not a clue! You can board a flight electronically, but can’t get a drink? It figures Delta!

  41. Pingback: Tonight's HOOU winners + some other smart reasons to print your coupons before flight! - Renés PointsRenés Points

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