Did you catch it? No, I am not talking about the quote from Delta’s CEO Ed Bastian in the Airwaysnews.com piece about SkyMiles that made me scream at my computer screen and then sigh and want to cry:
“…I realize that there is a component of our loyalty program where people are a little frustrated with what they use to expect to what is actually happening today…” – Delta CEO Ed Bastian Airwaysnews.com
Yes, that is so sad. Ed we are not frustrated, we are furious over the mega cuts and some are departing Delta over the changes your team has made. Yes, the changes this week are good. Keep thinking of ways to make things better, not worse, for us. You have a long way to go.
No what just amazed me was a little part that focused on the coming CS100 & CS300 jets that my blog broke the news about in the beginning of April. Notice what Ed said:
“The CSeries is going to be the next evolution of that strategy as we continue to up-gauge the airline out of the regional space into the mainline space.” – Delta CEO Ed Bastian Airwaysnews.com
WoW and double WoW! That is quite a statement. This is more, to me, than just a desire to dump the CRJ200s for larger aircraft that a Delta regional partner will fly. Just think about the full implications of this statement. Delta wants to get out of the regional airline space and to “up-gauge” to mainline only flying. Talk about forward (and smart) thinking.
When I went on a tour of the Delta OCC, I was shown where they track performance of all the many Delta regional partners companies and jets as well as mainline. The rep that showed me around was not at all shy about sharing the frustration with regional performance vs Delta mainline performance. He shared how hard it is to work with so many companies that are not Delta run airlines. It seems Delta’s CEO wants to change that.
Again, I am just so impressed with this and it fits the Delta culture right now. They want to own or control it all (think Virgin Atlantic, GOL & more). There is a massive pilots shortage on the way so larger jets means more folks on one jet and fly it once rather than twice. Sure it could mean less daily options at some airports but Delta will fly it not another company painted up to look like Delta. Impressive forward thinking.
What do you think about this. Did you catch this news? – René