I really appreciate how hard Delta folks work to take care of me. We all should know (or appreciate the reminder) that they are trained to “Strive for Five” and when you do fill in the surveys that Delta sends you they can get points that become real cash as a thank you from the mothership for the hard work as a team on the flight.
We also know, as Platinum and Diamond Medallions, the JWD or Job Well Done certs that Delta sends us each year as our way of saying thank you for great service has been cut year after year and we cannot request more of them no matter how nice we ask. BTW you can give the JWD cert numbers to phone reps as well as the twitter reps on @Delta.
But I want to do more. So, I have a sample of the WORD template I use to make a normal 8×10 piece of paper into a thank you card (fold it long ways once then side ways once). Then, to make this really easy for you, I order boxes of these envelopes from Staples and they then fit very nicely into them.
Then I include one more little thing. In the past it was a $5 Starbucks gift card but due to the crushing changes to the Starbucks program last month I have vowed to never spend another dollar at Starbucks. So what I can use going forward to give them as a tiny token of my thanks for great service (on-board or elsewhere)? Well everyone uses Amazon nowadays and they also have $5 Amazon thank you cards with free shipping <-LINK
Anyway, I have had readers ask me to remind them now and then about the importance of filing out the Delta surveys, but thought I would also include the way I personally go that one step further to brighten the day of Delta people who make ME smile just about every time I fly! – René
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