This past Monday I blogged about the “fake” upgrade e-mails many of us are getting from Delta, that is, we have been “SideGraded” from one coach seat to another coach seat of the exact same size as the one we were in since the Comfort Plus or C+ seat is the same as all the other “Main Cabin” seats (size wise). But I also said I would cover a number of other points as well.
Let’s knock out some of the most common ones folks are either getting wrong or have not thought about. I will be using the Delta 717-200 seat map just above as well as the top screen shot of the GIDS (gate information display system) screen from Atlanta ATL airport.
Q) Do I have to upgrade to C+ before I can upgrade to 1st class?
A) No. You do NOT need to upgrade to C+ as a step between coach and 1st class
Q) If I do get a FREE Complimentary C+ upgrade does it improve my chance to upgrade to 1st class?
A) No. A FREE or Complimentary upgrade to C+ has ZERO impact on your upgrade chance to 1st.
Q) Do I have to request C+ upgrades?
A) It is not an upgrade but yes, under most circumstances, you have to check the box to get the upgrade.
Q) If I pay for W or a C+ fare, will that help me upgrade to 1st class?
A) YES! To me, buying C+ for the sake of flying C+ is ridiculous. However, the W fare class is at the very top of the fare class list (don’t think alphabetical order, think airline order). We all should know fare class is a MAJOR component of earning an upgrade.
Q) If there is a C+ seat open after we take off, can I switch as a Medallion elite (any level)
A) No. Flight Attendants will not (or should not) allow this unless there is say an issue with your current seat (hint, hint).
Q) Can I buy a C+ “upgrade” once in the air?
A) Yes, many times, but why? 😉 There are likely only middle seats open.
Q) If I choose NO, that is do not pick the box that says I want to upgrade to C+, will a gate agent over ride this and gate upgrade me to a middle seat C+?
A) This should not happen unless SHENA comes for a visit. The only thing you should get, as long as it is checked, is an upgrade to 1st class.
Q) If my wife and I are traveling together, could Delta put us in separate rows during C+ upgrade window or at the gate?
A) You betcha. It is so important to remember Delta fully thinks this is a “whiz bang” upgrade and each of you in a middle seat (not together) is better than sitting together as C+ is an upgrade you must want! Have fun trying to get someone to trade seats with you to a middle seat! 🙁
Q) Do you think C+ upgrade issues could impact your chance for a 1st class upgrade?
A) This is personal speculation but is based on observation. YES I think it could and will. Gate agents pull SHENA events all the time and are now even more stressed with dual-upgrade lists vs. just one.
Q) Will you, Rene, ever pick C+ seats as a Diamond?
A) Sure, if I can instantly clear and get an aisle seat at booking. I will NEVER EVER play the upgrade lottery to C+ then to 1st class. I will leave the box unchecked if I cannot instantly upgrade to the seat I want. If, due to seats being blocked for C+ sales, I will just stick with exit row.
These are the most common questions I have received from readers either via e-mail, twitter or on the blog. Have other C+ related questions? First take the time please to read the FAQs page on Delta.com but if that does not do it, or it is not covered there, feel free to comment below on the blog. – René
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