I love a good points deal. You may recall that I blogged that all I needed was one single stay (at a somewhat inflated rate) with IHG under the old IHG Accelerate promotion to collect 40,000 points. Now I needed to stay at a hotel in April so I would have had to pay one way or the other (or use points). I guess you could look at it that I “paid” about 1/3 of a cent per IHG point and that is a good value to me.
But I had an issue. You see the points did not all show up. Gosh, I hate it when this happens. I reached out to IHG on twitter and they at first said I had not completed at least 3 of the tasks to get the points (but I knew I had). They then checked again and confirmed I had done what was needed but had to wait. Grrrrr
In the end it worked after waiting for 8 weeks after my stay and e-mailing IHG about the issue and I now have the points. I guess the point is that WE must stay on top of what is promised by any company. Tech can and does fail and this one would have cost me big time had I not followed up.
Now yet one more update that is sorta a non-update on my EU261 claim against KLM for delaying me 3 hours outbound from Gothenburg Sweden and 5 hours delayed in arrival almost two years ago. I have been getting, with prompting, some updates from AirHelp on my case. I can tell you fighting the airlines when they don’t pay up as they should under the EU261 takes forever. I do think, one day, I will get paid as my case is rock solid. It is just a shame you have to fight them and how long the process can take. Clearly I will post when I win or if I get a judgment against them I may go to ORD and try to impound a jet until they pay up (kidding, but would be fun, right).
Then we have Skybonus spam that many of us got the other day. Oh Delta, you really don’t get it. You have not changed anything and are just reminding us again that you hate small business no matter how much they spend on Delta tickets. Just sad.
Oh and btw you have not missed much in the past 6 months of being out of the program. They have kept up the slimy no notice devaluation of the program as usual. Take a look at the above redemptions. Notice anything different? Yep, the cost of Sky Club passes has gone up from 60k to 85k and Executive club membership has disappeared completely as a choice. Oh, and they still have not fixed the issue that your MQD spend on Delta.dumb does NOT match the MQD spend totals on Skybonus. You know, in some ways, I am happy they kicked me out of such a sad program. – René
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