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An APM Marketplace PodCast interview with Delta CEO Ed Bastian – Worth a listen.

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Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


delta ceo ed bastian

Kai Ryssdal has the perfect radio voice. If he did not do the Marketplace radio show he would be excellent at recorded books. Now he has produced about a half hour PodCast with Delta’s CEO Ed Bastian and it is worth a listen:

I am just not sure how I feel about Ed yet. He sounds genuine, but I am clearly a huge fan of loyalty and points and this is rarely talked about by the CEO. Plus, as we all know, actions speak louder than words when it comes to Delta and this week the actions have spoken clearly.

A few points that piqued my attention in the interview if you do not listen to it:

  • Sometimes flies Delta coach unlike Richard who only flew coach (domestically).
  • Referred to the Delta 8AUG meltdown as a Delta problem and expands on the issue
  • Is really focused on performance over everything else and it shows.

Anyway, try to find the time to listen to this as I think you will find it interesting and a good insight into the top dog at Delta Air Lines! – René

Rene’s Points For Better Travel, a division of Chatterbox Entertainment, Inc. has partnered with CardRatings for our coverage of credit card products. Rene’s Points For Better Travel and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities. As an Amazon Associate I earn from qualifying purchases.


Responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

René de Lambert is a contributing writer and the founder of RenesPoints. He is an avid Delta and SkyTeam flyer who has held Delta’s top Diamond Medallion status for many years and flown millions of miles.

4 Comments

  1. Listened last night on SEA to PDX. I wondered the same thing the interviewer asked about “boring” safety videos.

    • @Justin – Yep found that interesting too. As long as Ed never says he has my back I will be happy! 😉

  2. Really “focused on performance over everything else” you say? Delta’s on-time performance, Delta’s financial performance, or, and this one is most important to me, Delta’s passengers’ business and life performance due to enhanced experiences aboard Delta fights.

  3. Meggan Ellingboe Reply

    This is actually a program from American Public Media, not NPR. Can that be changed please?

    Thank you!

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