A few weeks ago I blogged about two Delta Comfort+ or C+ seat rumors that I considered way too preposterous to be true. One of them, allowing folks to opt out of C+ middle seats, I can never see happening due to the fact that it would be a public admission that C+ middle is not a desirable seat you want to upgrade to. Since you can now already completely opt out this is already that part way when you think about it. But that is not what this post is about.
I reached out to Delta about the second rumor that Delta is installing C+ seats on CRJ200s. Again, a completely laughable notion when you think about it. However, I was just told by Delta CORP in part the following:
“Delta constantly tests products and services that may or may not end up going to market. You may see some Comfort+-branded seats on CRJ200s as part of this process” – Delta Air Lines representative Kate Modolo
I am just thoroughly shocked that this rumor is now confirmed – at least confirmed that they have actually installed C+ seats on Bombardier Canadair CRJ200 jets in service and are testing them.
There are so many reasons this is not a good idea and to just roll this out as a test on a few birds is an even worse idea than just doing it. First off, I am assuming they are not moving the C+ row or rows back at all because the space available in the rest of what is now “main cabin” seating on a CRJ200 is already painfully tight. To make it worse it is no real seat upgrade then to a CRJ200. I could be wrong on this one but would be floored if they move seats back at all.
Next, by simply testing on a few select planes you have real passenger confusion now. My assumption is it will not show up as C+ on Delta.com nor on the app so you will simply, if you choose row 1 (or maybe row 2?), find C+ leather on your seat and thus you can get drinks without needing to do the most ridiculous suggestion ever offered up by Delta. Then again, since this is just a test, maybe not and the FA flying your route may not know this is how it is to work (my FA yesterday had no clue about this new test by Delta). That will not make flyers happy.
Then we have the choice of row 1 on a CRJ200. It may be the worst row and seats to sit on any Delta jet. On the A & D seat side you have so little leg room that you can end up with cramps after a 1-2 hour flight in this seat. If you choose the B or C seats you can, at times, stretch a bit into the galley area but then you are constantly moving your legs to not be in the way of the FA. There simply is NOTHING Comfort or Comfort+ about row 1 on a CRJ200 – Period.
I guess I get the reasons Delta wants this to happen. I understand it would be nice to be able to brag that all jets have 2 class service (even if it is a stretch to call them this). And I see that it would be great to remove the need for HOOUs for elites in these rows. I just don’t think this is going to work well and this test will be short lived. What do you think? Will this work? – René
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