I love this! What a great idea KLM, and I hope this becomes more than just a test. First things first let’s notice what KLM tells us about these units on their web site:
“Good news for weary travelers: no more waiting in line at the entry desk to access KLM Crown Lounge 25 at Amsterdam Airport Schiphol. From December 2016, KLM will conduct a pilot program with 2 electronic self-service stands that will allow travelers quicker access to the lounge.
The new self-service stands will make access to the KLM Crown Lounge a fast and smooth process so that you’ll have more time to relax between flights. Simply scan your boarding pass at the stand and get the green light to enter the luxurious lounge where you can take a shower, use the fast free Wifi and enjoy a variety of drinks and snacks.
KLM Crown Lounge 25 is available for Business or First Class passengers and to Flying Blue Elite Plus members transferring from or departing to a European (Schengen) destination and traveling on flights operated by SkyTeam’s airline partners.” – Flying Blue News
Nice! There are so many times you really don’t need to interact with an agent – that is, if all the relevant information is already coded into your boarding pass and all you need is a quick scan and go.
For us Delta flyers, via your phone or a paper boarding pass, if this were to expand and Delta were to implement something like this, your Sky Club membership barcode inside your Fly Delta App would work (or even just your SkyMiles number works as well if you say have the Delta AMEX Reserve card tied to your account).
You may have noticed Delta sometimes is doing a human version of this “self check-in” as at LAX I have seen a rep standing to the side to help check folks in via a hand scanner when they don’t need to swipe say the non-Delta AMEX Platinum card to get in (this is not tied to your Delta account).
I really appreciate a kind reader snapping the shots above from the KLM Crown Lounge and hope they expand this idea to other clubs and Delta also takes notice and thinks about the same automated units. What do you think? Like the idea? – René