- A Reader / Blogger Adventure to SXM – Introduction & Mileage Run
- THE CLUB at PHX Lounge review Phoenix Airport Terminal 4 – B Concourse
- The Alegria Resort on Maho Beach, Sint Maarten SXM
- What is it like at SXM Maho Beach & the “jet blast” experience?
- GoPro Video Review: The SXM Maho Beach Jet Experience
- The Priority Pass Executive lounge review at SXM
- The new Delta Asanda Spa at the flagship Sky Club JFK review
- Delta ONE JFK to LAX review – is it competitive?
- When Delta is this good – the bad flights really stand out!
- Final thoughts and all the issues & all the workarounds to SXM
When you fly Delta as much as I do you get used to a number of things and, sad to say, start to take many of them for granted. Like what things you ask?
- OUTSTANDING Delta people
- PFB or Pre Flight Beverage service
- Wifi everywhere (slow, but they are working on that)
- IFE and power ports
- Really good food choices
- Ridiculous on-time performance
- Always completing a flight
This is what a bulk of the time is just standard. Delta, for all it’s faults with the SkyMiles program, does the most important bits right (well most of the time that is). Sure, now and then something on this “list” may not be perfect but the rest tends to make up for it – and then you get the once in 200 flights Twilight Zone flight like I had on my way back from SXM.
Delta really is good about almost always presenting in business class a PFB or Pre Flight Beverage service. Sometimes I just want some OJ while other flights a Woodford can be quite nice. On this flight the FA all but barked at us “drink before we go” and it was when we were already rolling so it made it even more pressed for time. Apparently this FA did not want to work around those boarding to provide what normally is done.
Oh and while all this was going on, with no fault to Delta here, my seat mate was a real princess. She pushed her nice new-ish large Westin blanket into “my space” and her belt and on top of that was a “loud talker” on her cell phone. I cannot wait for more of this flight.
Then we have the newly refreshed bird from Delta with the new wide overhead bins. Nice for space but they decided that IFE would be skipped in this remodel. I hate that. Sure I bring my own entertainment, and can use Delta Studio, but the IFE holds much more choices than either of these and is nice when eating lunch. Ah well.
Then the captain started to talk. When I say started to talk, I mean he started to talk and really did not stop talking for most of the flight (I am exaggerating but not by much). He told us that the ride was brutal on the way down to Phoenix from Detroit and to expect severe turbulence on the way back. It would be so bad he wanted the FAs seated likely for most of the flight. Great. I agree, safety first for all of us including the Delta folks. But then he stared talking about the route and what we would see on the ground. Then, during the flight, he mentioned each of these features again and again and again (oh look, we are flying over a stop sign now). Had there been IFE the movie would have been interrupted 100x times so I guess I am happy we did not have it?
Guess what – the ride was one of the smoothest I have ever been on – almost perfectly calm. But that did not stop the FAs from hiding up front most of the flight. After a while, and many info bits about what was on the ground below us, the captain released the FAs and lunch started. FEBO did not come into play because there was only one choice. We were not told this it was just quickly handed to us with little else said.
The lunch, being the only choice, was cold but very nice. I would get it again! Pasta, prosciutto and cheese and much more. Num and the stock delta cheese, fruit and chocolate cake square. I was in happy land – if I had a drink to enjoy with it other than water.
Yep, the FA went a hid again for most of the rest of the flight other than coming to grab the trays and then turn and disappear. I waited 20 minutes to see if she would return for a refill to my wine. Nada. So I hit the ding for the first time in who knows how many flights. She was not pleased.
Then, as we were about to land, she came back and asked if I wanted a refill. I said no thank you I am good and she said to me:
“You might as well, I had to open another bottle just for you”
Really? Talk about your “Strive for Zero” attitude. All I could think of was maybe the other passengers would have had a glass had you come through the cabin more than once! Amazing.
Then to finish my Twilight Zone flight we landed on time but then had a immovable jet bridge that took so long to get going I thought I was going to miss my connecting flight. They did get it working in the end. Anyway, this was just such a strange and nothing like just about every other flight I ever take flying Delta and had to include it in the summery of this SXM run. It was just so bizarre it almost became funny.
Have you ever had one of these crazy flights on Delta? – René