Can we spin the globe back and start April over? I think United Airlines and American Airlines would like to do this very much. And if possible Delta would like better weather if someone can accomplish this time travel event.
Last week I had a post questioning if laws should be in place for passenger rights. The votes and reader responses were interesting and thought provoking. But I can promise you this – we have reached a tipping point and there will be, even if just symbolic and or for better or for worse, some kind of “passenger bill of rights” that comes out of this month of travel nightmares.
The Untied event is clearly not going away. The CEO, while keeping his job, is not getting “more” – that is, becoming chairman of the board of $UAL. There is now risk that the viral video will have real impacts in Asia i.e. some will choose not to fly United over this (it is just too soon to tell if it will or not).
Delta clearly wishes they could have avoided service meltdown #3 in a year but at least have taken steps to try to “pay” customers not to end up on a video angry and upset. Wave a $10,000 voucher in anyone’s face and I doubt they would do anything but smile for the cameras!
And now we have the latest from American Airlines that JetsettersHomestead blog was the first place I learned about the video from. Ugh & sigh!
What is wrong with people?
How about we all take a really deep breath. This can not go on. It may sound hokey but how about “we give PEACE a chance?”
Yes, travel is stressful. There is little we can do to change the current airline environment. The airlines are going to keep stuffing us in tight seats (and adding more seats to jets) and charging us for everything but the air we breath. That is the reality. So it really depends on us to be calm.
Sure we can look at each of these situation one by one and point out all the failures on the airline employees or the airline rules or the airlines themselves for helping to create these tense situations but when it gets down to it we can choose to escalate or calm almost any situation.
As a frequent flyer I am more used to the stress of flying and look for solutions rather than allowing myself to get provoked. I want to get from A-B more than to “correct” any situation. I am #WINNING when I get to my destination. IMO that should be the mindset for all of us. Agree? – René
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