Welcome to a weekly feature on the Renés Points blog. Each week this series covers in a “rookie” way either a Delta or travel related theme and attempts to break down to a basic level each topic. You can read up on all the previous posts HERE. Now on to this week’s feature.
As regular readers will know, I gave up on waiting to claim my “Guest Pass” 2018 Diamond Choice Benefit to be able to bring up to 2 guests into the Delta Sky Clubs when flying Delta due to my Delta AMEX Reserve card that gets me in but no one else when I am flying Delta. So, I chose to burn 23,000 SkyMiles to upgrade my membership from individual (free as Diamond for now but going away) to the full membership or Executive, as Delta calls it.
As you can see from the top of this post the membership welcome packet is less than impressive. All you get is the stock letter with the adjustment of mentioning Executive vs. Individual and a new plastic membership card with your updated expiration date.
But you may say “who cares” about the card at all when you have the Sky Club “card” in digital form in your phone anyway? Well beside the fact that fighting the horrid “off-line” mode can be an issue (till they fix it one day) is what you see above that I have highlighted on Delta.com – that is, you may have to produce the card at partner lounge locations to get in!
And since Delta has clearly warned you about this you have no reason to gripe if you are not let in.
Beyond that, when it comes to your “real” Delta SkyMiles card there can be reasons to present that as well to make sure all goes as planned. I have had times in the past traveling where they could not get my frequent flyer number correctly into the record without swiping my real Delta SkyMiles card. In other words, they were about to charge me a bag fee because they could not override the system that I was in fact a Skyteam Elite+ and should not have to pay. Not to mention the issue of properly earning frequent flyer points to credit to Delta.
Now before I get blasted in the comments that you have never needed either of these cards and this has never happened to you and you have always used the digital cards fine – that is just peachy and great – but just know the warnings are listed on Delta.com for a reason and things can happen and tossing two tiny plastic cards into your travel bag can save the day! – René