Delta has some rather strange rules about just when food is served. In simplest terms and for a way for you to remember think flights over 900 miles but know beyond that there are also time restrictions that can trump that (see this post for more).
But this post is not a rehash of those Delta rules but a question to you specifically about why the restriction and if it should be changed. Look at some of the approximate distances and flight times per Delta.com estimates:
- ATL>DTW = 595 miles (flight time ~2 hours)
- ATL>MSP = 906 miles (flight time ~2.5 hours)
- ATL>NYC = 760 miles (flight time ~2+ hours)
- NYC>DTW = 509 miles (flight time ~2+ hours)
- NYC>MSP = 1028 miles (flight time ~3+ hours)
- SLC>SEA = 689 miles (flight time ~2 hours)
- SLC>LAX = 590 miles (flight time ~2 hours)
- SEA>LAX = 954 miles (flight time ~3 hours)
- LAX>ATL = 1946 miles (flight time ~4 hours)
Now this is by no means an every single possible hub-2-hub scenario list, just a few for comparison and I know these estimated flight times by Delta are padded, but I still think they make my point. Clearly over 900 miles is too long to not have a first class meal service. However, I think the distance cut off where no meal should be served should be 500 miles (CRJ200’s could be excluded).
Granted this change would cost Delta, and $DAL shareholders, but Delta is charging and promoting a “premium” experience and flights ~2 hours long should be providing a meal (at least during meal times that is the way they do now). And don’t say flight time is an issue as on most European Skyteam flights you are presented with a meal on flights just over an hour long in business class (in a crummy seat but that is for another post).
Clearly, if you have time, it is not a big deal to pickup up a meal but then we can get into the whole what is a proper “smelling” meal to bring on-board argument. But why should we have to do this when we are already in “first class”?
How about we do a poll to help Delta out. You tell me if Delta should change the meal cutoff time to something other than 900 miles! – René