Delta IT is an unending source of frustration for me both as a blogger and a frequent flyer. Things like randomly blocked seat maps are beyond maddening and the fact that the bug has even spread to Delta AGENTS screens is even worse. But there are many other bugs most of us just understand are in place and we develop a routine to work around them without thinking twice.
Today’s post is to address that issue as I need to have a post in place to simply email readers when they tell me and send me screen shots that the flexible days and 5 week search function is now gone on Delta.dumb (well it sure looks gone to me René so…)!
I agree. Delta apparently has intentionally chosen to “enhance” away the SkyMiles flexible days choice as well as the 5 week search choice on the first landing page you come to. But here is the workaround to this latest idiotic award ticket search bug (there are endless others btw). When looking for a Delta SkyMiles award ticket you need to first search for a “Money” ticket (logical right?).
As you can see I have chosen to show the price in $USD and it has in fact loaded in the 5 week chart for a flight from my home town airport SBN or South Bend to ATL or Atlanta. Also notice in the top right the button that says Miles.
If I now click “Miles” while on the “Flexible Days” choice it does in fact show me the price in SkyMiles for the award ticket for my selected dates (round trip in this case).
I can also click on the “Flexible Days” button and that now works in SkyMiles – that is, once I have done the initial search for a “Money” ticket from the first screen on Delta.com.
So why is Delta doing this and why have they removed the search from the first booking page? I simply have no idea. I have all but given up talking to Delta Corp people about SkyMiles issues. They always just send me worthless non-info e-mails back or tell me the page works as designed or they are not broken and so on.
At least now we all know how to find the missing search buttons on Delta.com. As to all the other bugs that can result in your paying 2x or 3x or even as much as 4x the price for a SkyMiles award? You know the simple fix for those bugs right? If not, just click HERE for the simple solution! 🙂 – René
PS – Even with the hurricane in full swing, Delta did a “Schedule Change Saturday” this weekend so check you flights (and seats) today please!