It is sad that Delta really does not care at all about winning any frequent flyer awards (and even thinks they have failed if they do win). So it is no surprise to anyone that the best they could do at the Freddie Awards this year is a “4th place for Best Customer Service in the Americas” and now have a 6 year losing streak at the Freddie’s! I am kinda shocked they did not spin this into some kind of “A” win? Ah well, let’s see what else happened in the travel space this week:
What a strange week for the travel space. I am sure there were other stories you clicked on and want to share so comment below and please do include a link to the story. – René
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