1. This is good to know–and I will send a thank you note immediately that another reader of your blog and I met on a shared Mileage Run (MSPDFW vis SLC) that you brought to our attention with your blog. The run went incredibly smootherly and efficiently and it was nice meeting another Road Warrior–so thanks also to you, Rene!

  2. I have an Above And Beyond recognition card I would like to give to a flight attendant who went above and beyond duty to make my flight exceptional. I read on the card that the recognition card should be presented at time of flight but I did not have my certificates with me. How do I send this to Madison, based in Salt Lake City, to thank her for the last-minute upgrade, exceptional service, and evident pleasure she takes in her job with Delta Airlines?


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