Are your TopCashback funds GONE if your account goes dormant? Can you get them back?

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Hate to see money go poof!

One of my absolute favorite cash back sites is TopCashback (TCB). I find, after checking others, they most times provide the best cash payouts for whatever it is I am wanting to buy online.

Not bad lifetime cash back!

Over the years I have harvested a rather large chunk of cash back as you can see by the above screen shot. I have loved starting at their site for booking my NCL cruises to earn max cash back but sad to say they have cut the payout with Expedia cruises from 12% down to 6%. Either way, I doubt a week goes by that I do not log in to check the cash back for something I am about to buy. But what if you don’t check in now and then?

Ruh rho! Not good.

Delta SkyMiles never expire (well, until you do). American Airlines points do expire unless you have account activity (I fix that with monthly free Sprint points). But TCB has something frustrating – you have to log in at least once every 6 months to prevent your account from going “dormant”.

A check when I get home? Yes please.

But what happens then? Is your money just gone? After all, you may book a cruise a year or two in advance and then it can take 1-3 months after the sailing to get the credit to post from Expedia to TCB?! Hope is not lost.

All you have to do is reach out to TCB to have them reset your account and you will be able to log back in under your old user name (you may have to have a password reset done). Then you should be able to see all your cash back waiting to be harvested (#ProTip: VDGC often pays much more than cash).

Award Wallet will track my TCB due!

But is there a workaround to this extra step and not have to manually log in to your account (if you are a non-frequent TCB user)? You simply enter your TCB information into your Award Wallet account and they will track it for you and even update the totals and thus perform the “log in” for you now and then (#ProTip: Get 6 months FREE Award Wallet with code: RenesPoints)!

We all work hard for our points and cash and letting points expire or money slip away is never fun but there are simple steps we can take to prevent most mistakes on our part. – René


One comment

  1. New-ish TCB user here. Appreciate the info, especially the tip about paying out with VDGC.

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