Delta Air Lines issued a travel waiver for its flights through San Francisco International Airport (SFO) — which has seen numerous flight cancellations and delays since starting a runway repair project this past Saturday.
The San Francisco Chronicle reports 375 flights were canceled between Saturday morning and Monday afternoon — with 800 more delayed.
Runway 10R/28L — which intersects with the two north-southbound runways — is scheduled to be closed until September 27.
In response, Delta is allowing its passengers traveling through SFO to make one-time changes to their itineraries. The affected dates are now through September 26.
“If you wish to cancel your trip as a result of a flight cancellation or significant delay (90 minutes or more), you are entitled to a refund for the unused portion of your ticket,” Delta said in the waiver. “Even if your flight is not canceled, you may make a one-time change to your ticket without fee if you are scheduled to travel to, from, or through (SFO) on Delta, Delta Connection, or Delta-coded flights… Additional collection in fares may apply.”
Tickets must be reissued by September 27, with rebooked travel starting no later than the 27th, as well.
Alternate Bay Area Airports
During SFO runway construction, you may consider flying into San Jose (SJC) or Oakland (OAK) instead and taking BART into the city. (Perhaps some of our Bay Area-based readers can provide some advice here.)
A couple of potential issues there may be higher fares and less convenience. But that might be better than being stranded overnight somewhere.
Remember runway construction isn’t technically a Delta issue, so don’t expect them to pick up any hotel, meal, or ground transportation costs if your flight is impacted.
Contact Delta Air Lines for Rebooking Help
If you have questions or need to rebook travel, contact Delta Air Lines directly (not Delta Airlines) or the provider through whom you originally purchased travel.
Delta Air Lines: 1-800-221-1212
On Twitter: @Delta
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