Hot on the heels of yesterday’s post about a man punching a woman’s seat because she reclined, we have some more controversy.
FlyerTalker “vincentharris” says:
On a MD90 recently and the [Flight Attendant] came to do the exit row speech and two people (one aisle one window) both had headphones on not listening.
FA proceeded to snap her fingers in both of their faces and then declare “don’t you dare disrespect me. I’m in charge and you’ll listen.”
Did not directly affect me but I was blown away at the rudeness and frankly talking to adults like they were a 3 year old who spilled juice on the carpet.
didn’t bother writing in because I was not one of those two people and frankly DL could care less about complaint letters but wondering if others found that to be wrong or not?
At first, I wondered if the flight attendant possesses a unique sense of humor and/or was already acquainted with the passengers. Or maybe they’re friends or family with underlying issues?
vincentharris explains later in the thread:
…the tone used was VERY confrontational. The snapping finger thing to me felt very rude as well as it was within 1 inch of their face and was not meant to “get their attention” but “get their attention and let them know I’m in charge” especially with her speech. A simple shoulder tap would have been a much more polite way to get someone’s attention.
Not everyone is comfortable being touched, however. (One of my friends goes nuclear when someone touches him in order to get his attention.) That’s understandable.
Perhaps waving a hand near their faces would have done the trick?
The whole “Don’t you dare disrespect me” bit — assuming it was confrontational and vincentharris’ recollection is accurate — seems a little heavy-handed.
It’s entirely possible the flight attendant and these passengers had some sort of negative interaction prior to or during boarding. Or maybe she saw them acting disrespectfully somewhere at the airport?
Rant: Exit Row Attitude — Why?
I’ll never understand exit row occupants who can’t be bothered to listen to 15 seconds (if that) of a quick safety briefing and respond “yes.”
You know the type.
I don’t care whether or not someone paid for the extra legroom. If they must cop an attitude because a flight attendant asks a safety-related question, why should anyone on board trust them in case of an emergency? If a flight attendant issues an order, will the annoyed passenger go, Whatever! I have a better idea!?
I’m not implying that happened in this instance. Personally, though, I rarely wear earphones during the boarding process because that’s when pertinent announcements about departure (late, early, whatever) and other information are usually issued.
I know a lot of people wear earphones every second possible, though. I’m guessing the passengers in question were simply oblivious to the flight attendant. But if this wasn’t their first exit seat rodeo, they should’ve kept their eyes peeled for a briefing. (Or maybe they did and their timing was off.)
Was Commanding Respect Disrespectful?
Flight attendants put up with a lot. Our safety is their job. I can only imagine it’s frustrating when passengers make their jobs difficult — intentionally or otherwise.
But issuing a “don’t you dare disrespect me” command if the passengers weren’t out of line — and that’s how the situation went down — is uncalled for and unacceptable.
And embarrassing for not just the passengers — but also the flight attendant.
What do you think? Please share your thoughts in the below Comments section.
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